KOOKAÏ discount codes January 2026

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FAQs

How do I get KOOKAÏ free shipping?

KOOKAÏ offers free standard shipping for all orders over $100 Australia-wide. Orders below this will automatically incur a flat-rate shipping fee of $5. The standard shipping service is expected to arrive within 2–7 working days from dispatch.

In a rush to receive your order? Express shipping is also available for a flat-rate fee of $10 or free when you spend $150 or more. This delivery option is expected to arrive within 1–3 working days from dispatch.

For Melbourne metro customers, same-day and Saturday delivery services are also available. To qualify for one of these services, orders must be placed before 12pm AEST. Same-day delivery is $15 per order and Saturday delivery is $17 per order.

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How do I use my KOOKAÏ discount code?

• How do I use my KOOKAÏ discount code?

  1. Start by browsing the online catalogue until you spot an item you'd like to purchase. Then, select your size (where applicable) and click "Add to bag".

  

  2. When you're finished shopping, click "Checkout" to continue.

  

  3. Review your order and pop your discount code in the allocated box.

  

  4. Hit "Apply" to validate your discount.

  5. Then, fill out the online order form as directed to finalise your purchase.

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What is the KOOKAÏ returns policy?

KOOKAÏ is happy to accept returns for a refund or an exchange. Any unwanted items must be returned in their original unworn condition complete with tags intact within 21 days of purchase. The only downside is that you will be responsible for the flat-rate return shipping cost of $8.

To initiate your return, simply head to the returns portal accessible via the KOOKAÏ website.

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Which payment methods can I use at KOOKAÏ?

Apple Pay

American Express

Google Pay

Mastercard

PayPal

Visa

Which buy now pay later services can I use at KOOKAÏ?

Afterpay

Klarna

Openpay

There's free shipping if you spend over $100 and a 21-day returns window for your peace of mind.

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KOOKAÏ review: Pros and cons

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