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Today, buying a TV is like buying a computer for your living room. Smart TVs offer entertainment-focused operating systems with direct access to internet streaming services like Netflix and Disney Plus, as well as more traditional digital TV broadcasts.
We surveyed thousands of Australians to find out which brands they trust to deliver the smartest, fastest, and easiest-to-use experience.
Based on the 2025 Finder Retail Awards, here is how Australian consumers rated the top TV brands across the five key decision categories.
This category measures overall customer satisfaction and emotional connection to the brand. It answers the question: "Do you love this product?"

Samsung takes the top spot for customer satisfaction. Samsung's Tizen operating system is renowned for its speed and how seamlessly it connects with Galaxy phones and Galaxy watches.
Popular Smart TV picks:
We asked Australians which brand they trust most to deliver reliability and longevity without technical faults.

Smart TVs can be prone to software glitches, but Samsung proved to be the most trusted name for stability. Their promise of security updates via Knox Security was a key factor for trust.
Reliable picks:
This score is based on the percentage of owners who would actively recommend their TV brand to a friend or family member.

An incredible 97% of Samsung television owners surveyed said they would recommend the brand to others
Most talked about models:
This category balances the price paid against the performance received to find the best bang for buck.

You don't need to buy a flagship to get a smart TV. Every TV in Samsung's lineup, from the budget Crystal UHD to the 8K Neo QLED, runs the same smart platform.
Best value models:
This category rates the build quality, picture fidelity, and sound performance.

Samsung completes the clean sweep. Their 2025 Smart TVs aren't just app launchers; they use the NQ AI processors to upscale video and translate subtitles in real-time.
Highest quality models:
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For this list, we relied on data from the Finder Retail Awards. We collected data from over 60,000 customer responses across varying retail categories. For the TV category, we analysed detailed feedback from over 2,000 qualified TV owners.
We asked customers to rate their brands on:
The hardware is important, but the software is what you interact with every single day. If the interface is slow, cluttered with ads, or crashes constantly, even the best screen in the world will be frustrating to use. Here is what to look for in a smart platform in 2025.
There is no "standard" smart TV software. Each brand uses a different system, and they don't talk to each other.
Budget TVs often have the same apps as premium TVs, but they run on slower processors. This means Netflix might take 10 seconds to load instead of 1 second, or the menu might lag when you press a button.
If you are buying a budget smart TV, we recommend sticking to Google TV or VIDAA models, as these operating systems tend to run smoother on lower-end hardware compared to the more graphics-heavy Samsung Tizen or LG webOS.
Typing a movie title using a remote control arrow key is tedious. The best smart TVs now feature "hands-free" voice control. This means you don't even need to pick up the remote; you just say "Hey Google" or "Hi Bixby" to the room, and the TV's far-field microphones will pick it up.
Look for TVs with built-in microphones (often found in mid-range and premium models like the Samsung S90F or Sony Bravia 8). Entry-level models usually require you to press a button on the remote to talk.
Sometimes the easiest way to find content is on your phone. Make sure your Smart TV supports the phone you use.
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